FAQ
Frequently Asked Questions

General Questions

why choose us?

We are a manufacturer and specialize in creating high-quality bed sets. We take pride in our commitment to using eco-friendly materials and sustainable practices. Our focus is on designing products that are both comfortable and functional, providing numerous benefits to our customers. We are dedicated to ensuring customer satisfaction and strive to create the best possible experience for those who choose our products.

What is MOQ?

No MOQ for ready stock, 100pcs~200pcs depending on your design.

Can you do OEM?

Yes we can do OEM&ODM for all the customers with customized artworks of PDF or AI format.

What is payment terms?

We accept T/T,Western Union, L/C etc.

What's the shipping way and delivery time?

For the small quantity order or urgent needed products,we can send them by air freight,and the large quantity goods are shipped by ocean according to your demands.For small order,it takes 3~7 work days by express like Fedex,UPX,TNT etc. For big order, around 35~50 days.

Sales Questions

What is the thread count of bed set?

We have different thread count  ,eg. 200TC ,300TC ,400TC and 600TC. Our bed sheets are the perfect balance of being lightweight, breathable, super soft and durable.

What is Sateen?

Sateen is a type of weave that’s four-over-one-under. It’s what gives our Classic bed sheets its signature soft, buttery-smooth, luxurious finish.

What is Percale?

Percale is a one-over, one-under weave. With its tight, closely woven pattern, it creates a Crisp feel that is incredibly durable and lightweight, and hence widely used for hotel sheets. We just love the way it rustles!

Do you offer customization or private labeling options?

Yes, we offer customization and private labeling options for select products. Please contact our sales team for more information and to discuss your specific requirements.

Can I request a sample before placing a bulk order?

Yes, we provide samples for certain products. Please contact our sales team to inquire about sample availability and pricing.

After Purchase Questions

How do I wash & care for my bed set?

Our bed sheets are designed to last with minimum care:

• Machine wash on gentle cycle
• Wash with like colours
• Do not bleach
• Tumble dry low & remove promptly
• Line dry for best results
• Iron on low temperature if needed

Does bed set wrinkle?

Yes they do, but that’s a good thing! Our sheets are not treated with formaldehyde resin or any toxic anti-wrinkling finishes. These irritants are actually harmful to the skin and won’t wash out. Wrinkles on your bed sheets will be reduced with every wash and we also recommend line-drying your bed sheets to prevent significant wrinkling.

Will bed set shrink after the first wash?

Rest assured, bed sheets are slightly oversized to account for the slight natural shrinkage that will occur during the first few washes. After that, your bed sheets should fit perfectly!

How long does it take to process and ship wholesale orders?

The processing time for wholesale orders varies depending on the products and order quantity. Our sales team will provide you with an estimated timeline once your order is confirmed.

When should I replace bed set?

Replace sheets when they show obvious signs of ageing such as fraying, stains or fading colour. Pillowcases will require more frequent replacement. To extend the life of your sheets, store them out of sunlight, in a cool, dry area and not in plastic containers which promote yellowing and mildew.

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